At official or large and complex events our ushers provide assistance. They guarantee a successful welcome, registration and seating of the guests. The professional ushers demonstrate initiative where necessary, which allows them to relieve you of much work. A friendly style makes the guests feel welcome.
The Protocolbureau has to keep to high standards in recruiting ushers. They receive an education, with protocol and service being the central elements. In addition, they are thoroughly informed on and prepared for any cultural ‘misunderstandings’. What are the common ways of greeting? What role does hierarchy play in a particular culture, and to what extent?