Source: businessweek.com
By Tim Murphy

Need a Lift?
Every day in New York, people take 30 million elevator rides in 58,000 elevators, according to the trade group National Elevator Industry. It’s a weird nonmoment in which strangers share a tiny space. “We silently agree that the other people don’t exist,” says Tonya Reiman, author of The Power of Body Language. According to Dario Maestripieri, a University of Chicago behavioralist and author of the forthcoming The Biology of Everyday Life, this instinct is deeply rooted. “Being in a restricted space with strangers is tension-provoking,” he says. “So we do unconscious things to minimize the risk of conflict, like not making eye contact.”

Read the rest @ Bloomberg Businessweek

Choose another article of your interest in the blog archive in the right column. Or scroll further down for books about protocol, interesting links, articles about protocol and protocol related tweets.